We use top quality imported Petzl gear which conforms to European standards and no compromise is made when it comes to safety on our courses and equipment. Our courses were built by experts in the field and are checked and serviced regularly to ensure ultimate safety. 

On arrival guests will attend a compulsory safety briefing before proceeding to the course. During the safety briefing guests are harnessed up and instructed on safety. Thereafter it is off to the start. The course can be completed at your own pace and our crew will be on the lookout throughout your experience to ensure you stay safe.

On arrival each participant must sign an indemnity form.

Your session will last for approximately 1.5 to 2 hours (this  includes harnessing and a safety briefing).  

Party Slots are 2 hours long.

When you arrive at Zipzoom please note the following: 

• Arrive with us 15-20 minutes before your session starts.  
• Complete an indemnity form for all participants, we require the date of birth of each person – please ensure that you do have this on hand. For groups, you may complete a single indemnity form. You can also complete this at home and bring it along - print off our website.
• Make payment or provide the manager on duty with your booking confirmation. 
• Receive arm bands. 
• Collect party packs (Party Groups only)
• Harnessing of participants
• Attend safety briefing. 
• Go onto Zipline course!!!

Dress for the occasion - be comfortable! 

• Bring a smile and a "can-do" attitude.
• Wear comfortable, non-restrictive clothing – you will be stretching, moving and reaching.
• Closed comfortable shoes - Takkies or Running shoes are ideal (No flipflops or high heels!)
• Long hair must be tied up please. 
• Gloves (optional). 
• A wind breaker or warm top is always advisable in case the weather changes (this is Cape Town after all).
• Bring a camera to capture special moments.

All safety equipment will be issued and fitted during the safety briefing.

Bookings can be made by:

• Emailing us: 

info@zipzoom.co.za

• Calling us :               

 082 562 3615

Please note that we will email you the booking and payment requirements.  

Bookings are only secured once payment is made in full.

Final numbers to be confirmed 7 days prior to your booking. 

No refunds or credits will be allowed for reduced numbers within this period. 

Additions are allowed provided we have capacity and this is confirmed with us prior.

 Our cancellation procedure is specified in detail in our terms and conditions. 

Please do take the time to understand this to avoid any misunderstanding. 

In the case of rain or critical weather conditions before the start of your session, or during the first hour of your session, another date can be selected without penalties. 

If weather conditions are deemed to be unfit after 1 hour of activity, no refund nor alternate date will be proposed. 

Please also see our terms and conditions for weather related cancellations before the start of your event.